Front Desk

Nana Holiday Homes
Location: Nawalparasi
Salary: Negotiable
Posted Date: 2019-01-18 Deadline: 2019-01-28
  • Nos. of Opening : 2
  • Location : Nawalparasi
  • Experience : 1 year +
  • Working Position : Entry Level
  • Qualification Degree : BHM complete or running
  • Salary : Negotiable
  • Category : Hospitality
  • Nature : Full Time
  • Skills Required : Interpersonal skill
Job Description

1              This job involves the general check-in/check-out duties, attending to the phone, answering  guest queries, coordinating with the housekeeping department, general security of the, property and guests and to maintain a high level of customer service for all guests.

2              The applicant will be provided with formal training in the hotel in order to familiarize, with the hotel's operational standards and procedures.

3              The receptionist is to receive reservations for accommodation and ensure that these reservations have been updated in the computer.

4              Ensure a smooth and efficient check in/out process, finalize guests' bills and issue receipts upon payment

5              Perform cashier duties, perform opening and closing checks

6              Perform general secretarial duties, such as preparing correspondence and attending to a switchboard (telephone)

7              Ensure that the guests needs are attended to while maintaining a high level of professionalism and customer service

8              The applicant would be required to relocate for a short duration to the franchise/partner hotel in order to train and provide assistance in setting up the new hotel franchise

9              The applicant will work closely in a team and will be assisted by an operation manager and the Brand's Chief Executive.

Job Specification

1              Excellent communication skills

2              Good telephonic manner

3              Must also possess basic computer skills

4              Any previous experience in team building and conducting training is a plus

Industry Type Hotel / Resort
Location
Organization Size 10-20
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