· Defines application problem by conferring with clients; evaluating procedures and processes.
· Getting a holistic understating of the system and help the clients with capacity building to be well versed with the software.
· Develops solution by preparing and evaluating alternative workflow solutions.
· Controls solution by establishing specifications; coordinating production with programmers.
· Validates results by testing programs.
· Documentations of every work done, progress report and client expectation.
· Ensures operation by training client personnel; providing support.
· Provides reference by writing documentation.
· Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes information systems and organization mission by completing related results as needed
· At least one-year experience in software support.
· Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
· Excellent organizational skills
· Ability in problem-solving and negotiation
· Bachelor’s degree in business or computer application.
· Highly self-motivated.
· Strong IT skills
· Open to travel
· Has own transportation
· Able to multitask, prioritize, and manage time efficiently
· Goal-oriented, organized team player
· In-depth understanding of company key clients and their position in the industry
· Able to analyze data and sales statistics and translate results into better solutions
· Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
To Apply: Please send your recent CV along with a cover letter, addressed to the admin department at firstname.lastname@example.org, cc to email@example.com with the subject as ERP Implementation.
Pravax ERP is an existing startup comprising of a young and dynamic team. Our business includes software consultancy, development, and implementation. Our clients include some of the biggest education establishments in the country.
We strive to build a team that is a blend of tech and commerce.