Customer Support

Onlinezeal
Location: Tinkune, Kathmandu
Salary: Negotiable
Posted Date: 2017-11-07 Deadline: 2017-11-16
  • Nos. of Opening : 1
  • Location : Tinkune Kathmandu
  • Working Position : Entry Level
  • Qualification Degree : 10+2 Required
  • Salary : Negotiable
  • Category : Customer Service
  • Nature : Full Time
Job Description

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Identify and assess customers’ needs to achieve satisfaction
  • Meet personal/customer service team sales targets and call handling quotas
  • Take the extra mile to engage customers

Job Specification

  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent communication and presentation skills
  • Customer orientation and ability to adapt/respond to different types of characters
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Build Sustainable relationships of trust through open and interactive communication
  • Follow communication procedures, guidelines and policies.
  • Go the extra mile to engage customers
  • Place or cancel orders.
  • Resolve customer complaints via phone, email, mail or social media.

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Information Technology / Software
Location Tinkune, Kathmandu
Organization Size 1-10
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