Business Analyst and Quality Assurance (QA)

Rosebay Group
Location: Nepal
Salary: - 45000
Posted Date: 2021-01-28 Deadline: 2021-02-07
  • Nos. of Opening : 1
  • Location : Nepal
  • Experience : 2 years +
  • Qualification Degree : Bachelors
  • Salary : - 45000
  • Category : Development Work/Consulting Service
Job Description

  • Communicate with customers and discuss requirements

  • Coordinate with development, communicate and document requirements

  • Document technical processes. 

  • Maintain project management documentation and ensure escalation to management as needed

  • Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables

  • Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs

  • Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements

  • Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints

  • Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development

  • Provide training and support to the quality assurance team on systems, policies, procedures, and core processes.

Job Specification

  • Serve as the focal point of contact with international clients for business requirements definition.

  • Ensure business requirements are properly understood and communicated to the development team.

  • Ensure customer satisfaction by anticipating customer needs and ensuring internal stakeholders are aware of them.

  • Develop proper system, application and technical documentation

  • Interpret, build upon, and comply with company quality assurance standards

  • Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions

  • Document quality assurance activities with internal reporting and audits

  • Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines

  • Identify training needs and take action to ensure company-wide compliance

  • Pursue continuing education on new solutions, technology, and skills

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Information Technology / Software
Organization Size 100+
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