| Reporting to |
Board of Director |
| Location |
Lalitpur |
| Span of Control (Nos of Reportees) |
All Medical Professionals |
| Specific Responsibilities |
- Organizing clinical departments – number of consultants, JC’s, RMO for each department, job profiles for all, remuneration structure.
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- Study current departments, SWOT analysis of the same and give recommendation for implementation based on study.
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- Departmental revenue modelling, target setting and responsibility for Achievement of the same in conjunction with respective HOD.
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- Identify new departments and facilities within existing departments that should be started based on complete presentation on the following criteria need, cost, manpower, potential clinical benefit and revenue stream.
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- Responsibility for achieving patient, doctor satisfaction.
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- Improving OPD, IPD and emergency services.
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- To ensure availability of medical care in critical specialties at all times
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- Collecting and monitoring performance indicators of Clinical Specialties & advising the management
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- Analysis and monitoring of Medical Services.
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- Liaisoning with local medical community, local chapter of IMA & maintaining up to dated information on the movement of consultants.
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- Monitoring presence of Medical fraternity.
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- Manpower planning of Medical staffs with respective HODs.
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- To ensure optimum excellence in service, patients satisfactions and planned profitability.
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- To monitor the admission percentage from OPD and sponsored patients from the consultants clinics. Counsel the consultants on their track record of admission. Monitoring data of diagnostic services for each consultant periodically.
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- Working out schedule for workshops/seminars/camps/press/media coverage of the medical fraternity of the hospital with the Corporate Business Development Head.
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- Review and implementation of the Policy and procedures as necessary
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- Ensure adherence to government regulations and laid out various policy and procedures
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- Ensured Adherence to continual improvement in quality system
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- To ensure that all policy and procedure follow as per NABH guidelines.
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- Organise & Conduct internal audit
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- Arrange and coordinate Calibration of all measuring monitoring tools of hospital.
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- Review and implementation of the content/matter in each & every form of hospital
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- Ensured adherence to quality standards and quality of product & services.
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| Key Performance Indicators |
- Annual KPIs and incentives will be set by the Board
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| Internal Interfaces |
- All Medical and Allied Professionals, Board, management
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| External Interfaces |
- Placement Consultants & Candidates
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