Service Coordinator Mid Level

Hyundai Construction Equipment Nepal
Location: Pokhara
Salary: Negotiable
Posted Date: 2022-01-02 Deadline: 2022-01-31
  • Nos. of Opening : 2
  • Location : Pokhara
  • Experience : 1 year +
  • Working Position : Mid Level
  • Qualification Degree : Bachelors in Mechanical Engineering
  • Salary : Negotiable
  • Category : Engineering - Mechanical/Automobile
  • Nature : Full Time
Job Description

  • Total complain receiving  from Customer Care Department.
  • Call to customer/ Operators and confirm type of complain and location of machine.
  • Analysis of complain, checking availability of engineers and depute right engineers in right place.
  • Inform to Customer Care Department about the dispatch of Engineers.
  • Tracking of engineers for their presence at the deputed site.
  • Mobilization of engineers according to the availability and the intensity of the problem.
  • Fulfilling the requirement of engineers according to the need at the various branches.
  • Assisi ting Customer Care Department to make plan for service and visit for WM and AMC machine.
  • Tracking for the implementation and achievement of the monthly plan.
  • Finding out the potential customer for the AMC conversion.
  • Forwarding the details of the potential customer to the service engineers and coordinating for AMC generation.
  • Assisting AMC coordinators for AMC Conversion.

Job Specification

- Bachelors Degree in Mechanical Engineering.

- Minimum 2 Year Experience in Heavy Equipment Machine.

- Interpersonal Skills

Apply Instructions

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This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Construction Solutions Pvt. Ltd. was formed in 2009 is the sole distributor of “Hyundai Construction Equipments” for Nepal. Construction Solution Pvt. Ltd. basically focuses on overall Sales, Service and Spare parts of Hyundai Construction Equipments. The company holds all the responsibility regarding quality in sales, customer satisfaction in service and quick availability of Spare parts related to Hyundai Construction Machines throughout the country.

Industry Type Automobiles and Parts
Organization Size 100+
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