Receptionist

De Ni Healing Clinic
Location: Jawalakhel,Lalitpur
Salary: Negotiable
Posted Date: 2022-06-02 Deadline: 2022-06-22
  • Nos. of Opening : 1
  • Location : Jawalakhel Lalitpur
  • Experience : 2 years +
  • Salary : Negotiable
  • Category : Front Desk
  • Nature : Full Time
Job Description

Job Title: Receptionist (3)
Location: Ekantakuna, Lalitpur, Nepal 
Work hours: 7:00 am to 2:30 pm or 1:30 pm - 9:00 pm
Salary: Competitive 
Experience requirement: 2 year experience in healthcare, spa and wellness, hospitality, and
other customer facing roles

Responsibilities: 

● Welcome and greet all customers when entering or leaving the clinic
● Liaise with doctors, physiotherapist and other team members to ensure that patients receive a seamless experience 
● Manage transactions with customers using cash registers
● Collect payments whether in cash or credit
● Issue receipts, refunds, change or tickets
● Prepare reports necessary on the clinic’s functioning on the provided proforma
● Send reminders to the patients on appointment
● Receive and convey customer/patient feedback to team and HoD
● Resolve customer complaints, guide them and provide relevant information
● Answer phone calls in a professional and courteous manner
● Maintain patient confidentiality 
● Maintain accurate documentation of the customer information
● Stay informed on all services provided by the clinic to be able to answer the queries of the customers
● Assist in any related tasks given by the senior manager

Job Specification

Candidate requirement: 

● Minimum 2 years of work experience as a receptionist or in a similar role in customer facing and sales role
● Bachelor's degree in management, hospitality or other relevant courses 
● Strong communication skills (written and verbal)  
● Basic computer handling with proficiency in MS Office and Google suite products 
● Customer satisfaction-oriented and can work well with people 
● Ability to manage multiple demands and can work well under pressure 
● Open-minded to learn new components of the business and take new initiatives

Benefits
● Competitive salary
● Fair working hours, holidays and leave according to Nepal Labor Law
● Lunch/Dinner provided
● Career growth opportunity  
● Discounts on internal service for staff and family members 
● Discount and perks at various places near the office 

 

Apply Instructions

To apply: https://bit.ly/3LETc6Y

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Pharmaceutical / Healthcare
Location
Organization Size 10-20
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