SYSTEM ANALYST
System Analyst is an entry level role and is expected to provide support to the end users of the members of NCHL. He/She shall perform day to day activities to operate systems and participate in new implementation projects.
Job Specification:
• At least University degree in Engineering/Science, IT/IS, computer application or related field.
• At least 1 year of experience in technology design, development, implementation, and/or operations. Experience in supporting users of critical systems will be an advantage.
• Outstanding fresh graduate with good knowledge of major computer languages, databases, OS, Network technologies can also apply.
• Good knowledge of C, C++, JAVA, .Net, J2EE, JSP, JavaScript, PHP, Web Services, ASP, XML, Share Point, SQL Server, Oracle, Unix, Windows, etc.
• Understanding of document management system, workflow management system, data warehouse, digital certificate highly preferred.
• Ability to learn, understand and apply new technologies.
• Experienced at working independently and in a team-oriented collaborative environment.
• Strong interpersonal and communication skills.
Job Responsibilities:
• Provides first line of Helpdesk support to the users of the members of NCHL.
• Develops and maintains Helpdesk System to keep record of all the issues/queries reported by the users.
• Assists new members in setup/configuration and provides trainings to the end users.
• Administrators and monitor various infrastructure, operational systems and network connectivity.
• Performs beginning of day, end of day, monitoring activities and backups of various systems.
• Designs and develops internal software applications. Analyze and test various applications.
• Participates in new implementation projects.