Service In-Charge Entry Level

Laxmi Intercontinental P.Ltd.
Salary: Negotiable
774 Views 2015-05-06 00:00:00
  • Nos. of Opening : 1
  • Working Position : Entry Level
  • Qualification Degree : BE or MBA
  • Salary : Negotiable
  • Job Category : Others
Job Description
  • BE (Automobile/Mechanical)/B Tech ,MBA (Preferred) with the experience of 5 Years or above in Auto-Repair Center as a Supervisor/Head of Service.
  • To ensure the service department operates to the highest possible standards at all times delivering value for money for the customers and excellent training opportunities for the employees.
  • Ensure well-functioning of all the tools, equipment’s/ machine and the asset of the workshop and notify for the maintenance/repair as required.
  • Monitoring the day to day/operational activity in the service center ensuring the functional activity of the all concerned department.
  • To ensure that all vehicle repair and other work is carried out within an operational framework and to a standard that meets or exceeds all relevant legislation, good practice guidelines and delivers first class customer service.
  • Handling of the customers if they feels dissatisfied with service and quality .
  • Ensuring of meeting objectives, ensuring CSI targets and operating standards are achieved.
  • Discuss and identify manufacturer's warranty, routine service and repair requirements with customers, obtaining background information to assist specialist personnel in diagnosis-testing-inspecting.
  • Accept payments for work according to Company policy.
  • To ensure price lists and charge out rates are kept up to date at all times.
  • Assist and forecast spare parts order for the outlet.
  • To ensure that all work carried out in the workshop is of the highest standard.
  • Ensure the status about the pending vehicle in the workshop and plan/suggest to update those vehicles as quick as possible.
  • To ensure the role assigned for all colleagues are followed with needful counseling on regular basis.