Job Description

Job Description:

• Assist in the general front of house management
• Operate a multiline phone system and greet and direct guests, as well as staff
• Respond to complaints, service issue and other general queries or concerns as appropriate
• Overall mail management including filing and mail distribution
• Maintain a proper record of all tasks carried out in the front of house 
• Liaise with internal and external customers
• Ensure proper update and prompt maintenance of telephone systems and all other equipments used at the front of house

Job Specification

Qualification:

• Minimum Bachelor Degree
• Prior work experience in similar field will be given preference

Requirement/skills:

• Good communication and customer relations skill
• Ability to work under pressure, in shifts and in unsociable hours
• Ability to work as a part of a team and also with all levels of internal management and staff, outside clients and vendors
• Computer literate
• Age below 30 years