Qualification Degree : Bachelors Degree on Hotel related subject
Salary : Negotiable
Category
: Management / Operations
Nature : Full Time
Job Description
Assist in leading, directing and managing all hotel operations including, but not limited to, strategic planning, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, hotel budgeting and forecasting, responding to guests inquiries and resolving concerns, and meeting participation and facilitation
Serve as multi-department head for Operations, Front Office and Property Operation
Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement
Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies
Ensure guest and team member satisfaction
Job Specification
Education Level:
Bachelor
Experience Required:
More than or equals to 7 years
Other Specification
You will need to have:
a friendly personality and a genuine desire to help and please others;
the ability to think clearly and make quick decisions;
numeracy and logistical planning skills;
a professional manner and a calm, rational approach in hectic situations;
the ability to balance customer and business priorities;
flexibility and a 'can do' mentality;
energy and patience;
excellent communication and interpersonal skills, especially when dealing with speakers of other languages.
This Job is expired. The Company is no longer accepting applications for this position.
