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Job Position   :   Hostess (only female)  

Job Location:thamel
No. of Vacancies:1
Experience:1 year above
Documents Required : CV (Resume)
Job Category:Hospitality
Job Type:Full Time
Job Level:Entry Level
Posted Date:2018-10-31
Expiry Date:2018-11-30 - 15 Days Left
Job Description:


  1. Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

  2. Use visual cues to seat Guests in either the bar or dining area depending on their preference

  3. Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

  4. Answer incoming calls to the restaurant and provide appropriate service

  5. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

  6. Tend to special Guest needs and requests

  7. Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

  8. Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

  9. Help dining room staff by setting and clearing tables; replenishing water; serving beverages

  10. Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

  11. Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

  12. Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

  13. Contribute to team effort by accomplishing related results as needed

Job Specifications:


  • Must be able to read menus

  • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance

  • Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.

  • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

  • Must be able to walk and stand during entire shift

  • Must be able to articulate clear greetings and farewells to Guests

  • Must be able to understand requests for assistance

  • A desire to help out where needed and work as part of a team

  • Passion for providing extraordinary service

  • The ability to thrive in a fast-paced environment

  • An appetite for learning (and great food)

  • Flexibility to work a variety of shifts

  • Must be upbeat, outgoing and positive

  • Must be able to assist Guests and possess great Guest relations skills

  • Ability to work positively in a fast-paced environment

  • Ability to stand/walk and stay focused and alert for extended periods of time

  • Ability to work effectively within a team

  • Ability to effectively communicate on the telephone.

Host/Hostess top skills & proficiencies:

  • Customer Service

  • People Skills

  • Professionalism

  • High Energy

  • Multitask

  • Thoroughness

  • Planning

  • Basic Math

  • Teamwork

  • Attention to Detail

  • Verbal Communication

  • Organized

  • Flexible

  • Management Skills

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