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Job Position   :   DCRC- Customer Care Officer/Executive  

Job Location:Thapathali, Kathmandu
No. of Vacancies:1
Experience:2 or more years in customer care field
Job Category:Customer Service / Data Entry
Job Type:Full Time
Job Level:Mid Level
Educational Qualification:Bachelors completed/Masters Preferred
Posted Date:2018-11-04
Expiry Date:2018-11-15 - Expired
Job Description:
  • Build close relationships with clients & maintain reports in the system.
  • Implement and support Brand throughout all department activities. 
  • Refer customer complaints, try to sort out and build a loyal customer base.
  • Establish/maintain/build relationships with other departments, especially at the time of delivery.
  • Introduce the customers about our system and help them understand the process
  • Support the sales team with different activities. (Home Visit, Delivery celebration etc)
  • Make a necessaries arrangement for the refreshments, gifts etc during various events.
Job Specifications:

Need to maintain close relation with the customers, so must be a very good communicator.

Should have excellent English and Nepali communication skill.

Should be a very good speaker.

Must posses a good command of computer and office package.

Must have excellent interpersonal skill and should have high patience and tolerance level to maintain close relationship within the office and with the customers.

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This job is expired.

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