|Job Location||:||Tinkune, Kathmandu|
|No. of Vacancies||:||1|
|Documents Required||:||CV (Resume)|
|Job Category||:||Customer Service|
|Job Type||:||Full Time/Part Time|
|Job Level||:||Entry Level|
|Educational Qualification||:||10+2 Required|
|Expiry Date||:||2017-11-16 - Expired|
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
- Identify and assess customers’ needs to achieve satisfaction
- Meet personal/customer service team sales targets and call handling quotas
- Take the extra mile to engage customers
- Ability to multi-task, prioritize, and manage time effectively
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Build Sustainable relationships of trust through open and interactive communication
- Follow communication procedures, guidelines and policies.
- Go the extra mile to engage customers
- Place or cancel orders.
- Resolve customer complaints via phone, email, mail or social media.
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This job is expired.