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Job Position   :   Client Relationship Officer  

Job Location:Kupondole
No. of Vacancies:2
Job Category:Marketing / Advertising
Job Type:Full Time
Job Level:Mid Level
Educational Qualification:Bachelors
Posted Date:2018-07-08
Expiry Date:2018-07-15 - Expired
Job Description:
  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Research for opportunities for further sales within key clients and drive sales.
  • Attending meetings with clients to resolve areas of concern as raised by clients.
  • Inform clients know about other products/services company offers.
  • Working closely with all departments and clients to develop a positive customer relationship journey with the organization, ensuring maximum profitability.
  • Monitor and optimize work process to ensure smooth flow of operations and maximum efficiency at work.
  • Carrying out client satisfaction surveys and reviews.
  • Planning and delivering strategies across the company encouraging customer retention and customer loyalty.
  • Updating the company database and ensuring team is aware of changes within clients.
  • Achieving/Exceeding targets and KPIs as set by CMO.
  • Regular reporting of all the activities.


Job Specifications:
  • Strong interpersonal skills and an ability to build rapport with customers.
  • Hardworking with a strong work ethic.
  • Previous experience working in sales and/or marketing.


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