Help Desk Associate

Swift Technology Pvt. Ltd
Location: Panipokhari
Salary: Negotiable
Posted Date: 2017-11-03 Deadline: 2017-12-03
  • Nos. of Opening : 1
  • Location : Panipokhari
  • Working Position : Entry Level
  • Qualification Degree : Graduate or Bachelors running
  • Salary : Negotiable
  • Category : Management / Operations
  • Nature : Full Time
Job Description

Help desk associates provide customer support, help problem solve, and keep the company's network and computer systems running. Help desk associates typically work indoors in a casual business environment. 

Job Specification

Requirement and Responsibility:

  • Pleasant personality with excellent interpersonal skills and client oriented
  • Should have excellent verbal and written communication with English proficiency 
  • Respond to telephone calls by following the company’s specific procedures and protocols
  • Answer inquiries and ensure the queries from clients are addressed
  • Excellent time management and administrative tasks
  • Listen to the client’s problems carefully, assist them as required
  • Ascertain that all client information is kept safe and confidential at all times
  • Keeping in a row of changes and trends in system information and technology updates

Apply Instructions

reception, receptionist, help desk, front desk, management, call

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Swift Technology Pvt. Ltd (STPL) is a software company that offers a wide range of custom IT enabled services. It is a sister concern of IME Group, one of the leading business group of Nepal. We have outstanding experience in delivering custom database development, desktop, distributed and networked application design as well as development of various web components and projects. We are looking for high impact professionals in business and technology to work with our international outsourcing division. Applicants are expected to be well versed in technology with a keen sense of responsibility and creativity.

 

Industry Type Information Technology / Software
Location Lainchaur-26, Kathmandu
Organization Size 50-100
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