Direct operations at the front desk and ensure customer service meets our high standards for guest satisfaction
Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints
Handle the front desk budget and order office supplies as needed
Compile occupancy reports and financial information for the general manager
Perform duties as directed by the manager
Job Specification
We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. You should be able to perform other duties as assigned by management.
This Job is expired. The Company is no longer accepting applications for this position.