Front Office Associate

Job Description

• Check-in and check-out of guests
• Making the reservations and maintaining an accurate record to avoid any conflicts
• Providing information to guests and guiding them on the possible activities they can enjoy during their stay in town
• Recording the occupancy in the hotel
• Communication between the guests and the other departments of the hotel
• Answering the telephone, transferring calls to the guests, and taking messages when the guests are absent
• Providing customer service by handling complaints, reservations for dining and other engagements
• Basic accounting and billing responsibilities

Job Specification

• Excellent communication skills
• Management capabilities
• Organizational skills
• Customer service orientation
• Maintaining accurate and updated records
• Solid computer skills, including MS Excel and web analytics.

Apply Instructions

Interested Candidates send us your CV at hr@terracesresorts.com or call us at 9801103842.

This Job is expired. The Company is no longer accepting applications for this position.