Front Desk Staff

Kailash kuti inn
Location: Nepal
Posted Date: 2019-05-12 Deadline: 2019-05-22
  • Location : Nepal
  • Experience : 1-6 months
  • Salary :
  • Category : Hospitality
  • Nature : Full Time
  • Skills Required : Excell word accounting
Job Description

  • Answer phones
  • Route calls to specific people.
  • Greet visitors warmly and make sure they are comfortable.
  • Coordinate office activities.
  • Send email and faxes.
  • Take and relay messages.
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Hotel / Resort
Organization Size 10-20
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