Front Desk Staff

Kailash kuti inn
Location: Nepal
Posted Date: 2019-05-12 Deadline: 2019-05-22
  • Location : Nepal
  • Experience : 1-6 months
  • Salary :
  • Category : Hospitality
  • Nature : Full Time
  • Skills Required : Excell word accounting
Job Description

  • Answer phones
  • Route calls to specific people.
  • Greet visitors warmly and make sure they are comfortable.
  • Coordinate office activities.
  • Send email and faxes.
  • Take and relay messages.
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Industry Type Hotel / Resort
Organization Size 10-20
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