Customer Support & Transaction processing

Otis Nepal | Lift | Elevator | Escalators
Location: Kathmandu
Salary: Negotiable
Posted Date: 2021-07-14 Deadline: 2021-07-24
  • Nos. of Opening : 04
  • Location : Kathmandu
  • Experience : 1-6 months
  • Working Position : Entry Level
  • Qualification Degree : 12th
  • Salary : Negotiable
  • Category : Customer Service
  • Nature : Full Time
  • Skills Required : Execellent English Speaking
Job Description

Customer Support Executive - Must have Excellent English Speaking Skills.

JOB DESCRIPTION :

Customer Support & Transaction processing

Qualification: +2, Bachelor (running)

Region: Global

Department: Customer Support & Processing Department

Line reporting: Customer Support Officer

JOB PURPOSE:

- Processing of daily transactions received & sent from & to customers / affiliates / partners

- Resolving customer/affiliate’s complaint,

- Answering inbound calls/emails from customers and affiliates,

- Working in the bridge of communication between Customer/Affiliates and Bank/payout partners,

- Amendment and cancellation of the transaction (maintaining maker and checker concept along with operation team),

- Keep track, implement & Resolve all amendment & non-payment related issues,

- Present the monthly/weekly report to the Sr. Management and Board on the remarkable issues throughout the period and identified solutions.

- Perform other necessary works of the company as deemed necessary and as advised by Chairman/MD/MR/CEO/Customer support officer.


To Apply :

Interested & eligible candidates are required to send their updated CV via email at: hrm@continental.com.np

Apply Instructions

To Apply :

 Interested & eligible candidates are required to send their updated CV via email at: hrm@continental.com.np

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Otis Nepal | Lift | Elevator | Escalators

https://www.linkedin.com/company/otisnepal/?viewAsMember=true

Industry Type Construction / Real Estate / Housing
Location
Organization Size 100+
Active Jobs By Otis Nepal | Lift | Elevator | Escalators

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