Customer Support

Byteburst Pvt Ltd
Location: kathmandu,Teku
Salary: Negotiable
Posted Date: 2021-03-28 Deadline: 2021-04-03
Job Description

Job description

CSR Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Specification

CSR Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Candidate comfortable with Morning shift, Day shift and Night shift
  • Freshers and Experienced both can apply

Apply Instructions

Interested candidates can email your resume and PP size photo to rishigbb@gmail.com

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Information Technology / Software
Location
Organization Size 10-20
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