Customer Support

Byteburst Pvt Ltd
Location: kathmandu,Teku
Salary: Negotiable
Posted Date: 2021-03-28 Deadline: 2021-04-03
Job Description

Job description

CSR Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Specification

CSR Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Candidate comfortable with Morning shift, Day shift and Night shift
  • Freshers and Experienced both can apply

Apply Instructions

Interested candidates can email your resume and PP size photo to

This Job is expired. The Company is no longer accepting applications for this position.

Industry Type Information Technology / Software
Organization Size 10-20
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