Detailed Job Description
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Job Title |
Customer service (Support team) |
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Purpose of the position |
To assist in delivering effective technical client support, delivering solutions to both technical and non-technical end users. |
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Reporting to |
Support Manager |
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Subordinate |
_ |
|
Relationships |
Office |
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Working Location |
Office |
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Academic & trades qualifications |
|
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Experience |
Fresher |
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Essential skills, abilities & knowledge |
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Major Responsibilities
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S.N. |
Duties / Functions |
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1. |
Assist in installing & configuring computer hardware, software, systems and networks. |
|
2. |
Assist in investigating, diagnosing and solving product faults. |
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3. |
Researching technical issues. |
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4. |
Learning about product updates and new technologies. |
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5. |
Assisting in dealing with clients to help set up systems or resolve issues. |
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6. |
Assist in troubleshooting system & network problems & diagnosing & solving problem faults. |
|
7. |
Carrying out other tasks as instructed by the immediate supervisor. |
Interested candidates can send their resume at jobvacancynepal6@gmail.com. Applicants are requested to specify the position they are applying for in the subject line of the email. Failure to do so may lead to disqualification.
Our main focus is on software industry for various fields with in-house software that brings the international style software tailored for the local market. We provide support with our professional staffs that are always ready to help ensuring optimum support and problem handling. We, at Channakya Software, understand that flexibility, security and efficiency helps excel in the competitive market and have channelized this via our software(s) for all the financial institutions that have the drive to excel and become market leaders of the future.
Visit Our Site: www.Channakyasoft.com