Customer service (Support team)

Channakya Software (P) Ltd.
Location: Nepal
Salary:As Per Organization's Rule
Posted Date: 2021-01-24 Deadline: 2021-02-12
  • Nos. of Opening : 1
  • Location : Nepal
  • Qualification Degree : Bachelors Degree
  • Salary : As Per Organization's Rule
  • Category : IT / Software
  • Nature : Full Time
Job Description

Detailed Job Description

Job Title

Customer service (Support team)

Purpose of the position

To assist in delivering effective technical client support, delivering solutions to both technical and non-technical end users.

Reporting to

Support Manager





Working Location


Academic & trades qualifications

  • BCA/ BIM
  • +2 Management



Essential skills, abilities & knowledge

  • Technical & Organisational Skills
  • A logical mind & capable of working well under pressure
  • Enthusiasm to be continually learning

Major Responsibilities


Duties / Functions


Assist in installing & configuring computer hardware, software, systems and networks.


Assist in investigating, diagnosing and solving product faults.


Researching technical issues.


Learning about product updates and new technologies.


Assisting in dealing with clients to help set up systems or resolve issues.


Assist in troubleshooting system & network problems & diagnosing & solving problem faults.


Carrying out other tasks as instructed by the immediate supervisor.

Apply Instructions

Interested candidates can send their resume at Applicants are requested to specify the position they are applying for in the subject line of the email. Failure to do so may lead to disqualification. 

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Our main focus is on software industry for various fields with in-house software that brings the international style software tailored for the local market. We provide support with our professional staffs that are always ready to help ensuring optimum support and problem handling. We, at Channakya Software, understand that flexibility, security and efficiency helps excel in the competitive market and have channelized this via our software(s) for all the financial institutions that have the drive to excel and become market leaders of the future.

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Industry Type Information Technology / Software
Organization Size 20-50
Active Jobs By Channakya Software (P) Ltd.