Customer service representative Mid Level

Hardware Pasal
Location: Sundhara, Kathmandu
Salary: Negotiable
Posted Date: 2018-10-28 Deadline: 2018-11-10
  • Nos. of Opening : 1
  • Location : Sundhara Kathmandu
  • Working Position : Mid Level
  • Qualification Degree : Bachelors in Business
  • Salary : Negotiable
  • Category : Management / Operations
  • Nature : Full Time
Job Description

  • Manage large amounts of incoming call and generate sales leads
  • Open and maintain customer accounts by recording account information.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Job Specification

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimum bachelor’s degree

 

Apply Instructions

only candidate with update resume and cover letter will be contacted

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

Hardware pasal is an ecommerce website that sells goods via webportals and social media page. We deal with HArdware's of: Automotive, Powertools, Lights, Solar, Electronics, bathroom, Kitchenware and Hardware. 

Hardware pasal was established on february 2018. Its a company with young energetic talents. if you are looking for an opprtuinty with growth then do apply. We are growing and we want to grow with you.  

Industry Type E-commerce / Online Store
Location Sundhara, Kathmandu Nepal
Organization Size 1-10
Active Jobs By Hardware Pasal