* Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Prepare product or service reports by collecting and analyzing customer information.
* Contribute to team effort by accomplishing related results as needed.
* Manage large amounts of incoming calls
* Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Prepare product or service reports by collecting and analyzing customer information.
* Contribute to team effort by accomplishing related results as needed.
* Manage large amounts of incoming calls