Client Relationship Officer Mid Level

Sharda IT Service Pvt. Ltd.
Location: Kupondole
Salary: Negotiable Views:346
Posted Date: 2018-07-08 Deadline: 2018-07-15
  • Nos. of Opening : 2
  • Location : Kupondole
  • Working Position : Mid Level
  • Qualification Degree : Bachelors
  • Salary : Negotiable
  • Category : Marketing
  • Nature : Full Time
Job Description

  • Building and maintaining relationships with clients and key personnel within customer companies.
  • Research for opportunities for further sales within key clients and drive sales.
  • Attending meetings with clients to resolve areas of concern as raised by clients.
  • Inform clients know about other products/services company offers.
  • Working closely with all departments and clients to develop a positive customer relationship journey with the organization, ensuring maximum profitability.
  • Monitor and optimize work process to ensure smooth flow of operations and maximum efficiency at work.
  • Carrying out client satisfaction surveys and reviews.
  • Planning and delivering strategies across the company encouraging customer retention and customer loyalty.
  • Updating the company database and ensuring team is aware of changes within clients.
  • Achieving/Exceeding targets and KPIs as set by CMO.
  • Regular reporting of all the activities.

 

Job Specification

  • Strong interpersonal skills and an ability to build rapport with customers.
  • Hardworking with a strong work ethic.
  • Previous experience working in sales and/or marketing.

 

Organization Summary

Established in 2013, Sharda IT Service is a Digital Marketing and Information Technology Service Provider Company, located at Tripureshwor, Kathmandu, Nepal. We excel on digital marketing: Social media marketing & management, SEO, Bulk SMS, website, web applications, software, mobile apps design and development.  

Industry Type Advertising Agency
Location Tripureshwor, Kathmandu, Nepal
Organization Size 20-50
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