Client Relation Officer

Naya Kitab
Location: Nepal
Salary:20000 - 25000
Posted Date: 2021-01-22 Deadline: 2021-01-29
  • Nos. of Opening : 5
  • Location : Nepal
  • Qualification Degree : Bachelor's Degree
  • Salary : 20000 - 25000
  • Category : Public Relation
  • Nature : Full Time
Job Description

Job Description

  • Build relationships with key Client among customers

  • Create plans to address clients’ business needs

  • Advise clients on creating profitable processes

  • Schedule regular meetings with customers to ensure they are satisfied

  • Act as point of contact for complaints and escalate issues as appropriate

  • Help sales team up-sell or cross-sell services and products

  • Ensure both the company and clients adhere to contract terms

  • Study competition to find new ways to retain customers

  • Set sales and revenue targets and work diligently to meet them

 

Job Specification

Education

Bachelors in Management or Education with 2 years of experience in related field.

Requirements

  • Proven experience in related field

  • Proven track record of meeting and exceeding targets

  • Background in customer service; industry knowledge is a plus

  • Experience tracking relevant KPIs (e.g. customer satisfaction)

  • Proficient in MS Office, with working knowledge

  • A customer-oriented attitude

  • Excellent communication and negotiation skills

  • Problem-solving aptitude

  • Ability to work well with a team

  • Bachelor in Business Administration, Marketing or a related field

Apply Instructions

Individuals working in education and publication field would be of advantage. To apply send your CV at kitabnaya@gmail.com

This Job is expired. The Company is no longer accepting applications for this position.

Organization Summary

We are NAYA KITAB established with an aim to make book accessible to everyone. Our ultimate goal is not just to limit our service within Books but to work with various organizations and individuals in developing knowledge and intellectuality.
Industry Type Others
Location
Organization Size 1-10
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