Job Description
Build relationships with key Client among customers
Create plans to address clients’ business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Set sales and revenue targets and work diligently to meet them
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Education
Bachelors in Management or Education with 2 years of experience in related field.
Requirements
Proven experience in related field
Proven track record of meeting and exceeding targets
Background in customer service; industry knowledge is a plus
Experience tracking relevant KPIs (e.g. customer satisfaction)
Proficient in MS Office, with working knowledge
A customer-oriented attitude
Excellent communication and negotiation skills
Problem-solving aptitude
Ability to work well with a team
Bachelor in Business Administration, Marketing or a related field
Individuals working in education and publication field would be of advantage. To apply send your CV at kitabnaya@gmail.com