· Directing and coordinating office services and related activities for maximum utilization of services and equipment
· Managing the reception area by responding to telephone and emails
· Supervising and coordinating overall administrative works
· Planning and purchasing necessary office supplies and stationery
· Overseeing the maintenance of office equipment including photocopy, printer and inverter and arrange for necessary repairs
· Managing the filing systems
· Recording office expenditure and managing budget
· Assisting in travel and logistics management of clients such as preparing itineraries, and coordinating with hotels, travel agents, airlines
· Assisting in recruitment and selection of staffs
· Responding to customer complaints and enquiries
· Excellent communication skills both written and verbal
· Planning and Organization Skills
· Active Listening Skills
· Good Knowledge of MS-word, Excel and email, internet